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Bringing order from chaos

… while strengthening internal culture. Empathic, level-headed manager who calmly navigates difficult personalities and high-stress situations. Skilled at unifying diverse teams, detecting growth opportunities, streamlining productivity and engaging customer base to achieve transformational change.  Identifies & communicates meaningful DE&I stories to nurture connection and deepen relationships.

  • change management  
  • communications planning & strategy
  • media relations
  • c-suite media training
  • special events 
  • stakeholder and/or data analysis
  • synchronizes targeted online marketing, social media & advertising campaigns

 

Marquee of Seattle's Paramount Theatre, saying "This is just intermission, we'll see you soon."

Photo by Mike Hipple.

Jen smiles in front of box office marquee

Photo by Mike Hipple.

I have a punchy journalistic writing style and a keen eye for design. This helps attract eyeballs, get clicks, and ensure that primary messages don’t get lost. 

My long-term trusted relationships with producer/reporters at Seattle-based print/TV affiliate & radio stations and many national media outlets garnering hundreds of earned media hits.

Results include: 

  • 3-Year LGBTQ+ membership recruitment goal achieved during turbulent leadership change. 20% increase in ticket pricing and fundraising goals during same period (high profile nonprofit serving LGBTQ+)
  • 20% increase in subscriptions & deeper customer engagement through social media channels over a 3-year period (largest Pacific Northwest theater company) 
  • Increased audience attendance from 50% to 80% capacity (various nonprofit arts orgs)
  • 200% increase in social media followers (international dance festival)

Volunteer Experience & Interests

  • Covid-19 Emergency Relief Funding and Survey Results – Arts Orgs & Artists 

Communications Outreach – 2020 – present

Seattle Office of Arts & Culture, ArtsFund, King County Creative, Artist’s Trust, 4 Culture

  • Seattle Girl’s Choir

Board Member / Treasurer 2015- 2021

  • Seattle Cultural Accessibility Consortium

Advisory Board Member / Marketing Committee Lead 2020- present

A woman in a mask paints blue florals on a  large canvas.P

Photo by Mike Hipple.

I am personally and professionally committed to supporting the Washington state artistic community. When I’m not attending an arts event or volunteering my time, I can be found painting watercolor, cooking a new Spanish dish, tending to my growing houseplant collection or reading the latest updates on high-profile art heist investigations, including the 13 pieces stolen from Boston’s Isabella Stewart Gardner Museum.